//Zoom rewrites its policies to make clear that your videos aren’t used to train AI tools

Zoom rewrites its policies to make clear that your videos aren’t used to train AI tools

Illustration by Alex Castro / The Verge

Zoom has updated its terms of service and reworded a blog post explaining recent terms of service changes referencing its generative AI tools. The company now explicitly states that “communications-like” customer data isn’t being used to train artificial intelligence models for Zoom or third parties. What is covered by communications-like? Basically, the content of your videoconferencing on Zoom.

Here’s the key passage from the newly-revised terms:

Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models.

Zoom has come under scrutiny over terms of service language…

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